Managing the Growth of an Agent Network


Training Overview

Remote banking is a fundamental element of the multichannel strategy of banking institutions. This model requires a good knowledge of the fundamental principles of mass distribution and the establishment of an adequate compliance system with respect to regulation.
This training supports institutions that have already designed agent networks to provide them with the tools necessary to manage the expansion of their agent networks.

Interest of the training

This training provides the tools needed to develop effective strategies to optimize the management of agent networks. It also provides relevant tactics for successful nationwide deployment to ensure the quality of services offered by providers, as well as proper risk measurement and better fraud prevention with customers and agents.

Target audience

This training is intended for operations or exploitation managers, distribution managers, financial managers, partnership managers or consultants who want to have a clear and operational strategy to manage the expansion of an agent network.

  1. 1
    Introduction to digital financial services
  2. 2
    Mass Distribution Fundamentals
  3. 3
    Strategy for launching an agent network
  4. 4
    Agent Recruitment
  5. 5
    Agent training
  6. 6
    Agent compensation
  7. 7
    Agent liquidity management
  8. 8
    Cost Structure and Revenue Sources
  9. 9
    Introduction to risk management and fraud prevention
  10. 10
    Communication plan in digital finance
  11. 11
    Agent network monitoring and support
What's More

Digital Finance

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Means of contact

  1. Telephone

    +216 96 803 221

  2. Email

  3. Whatsapp


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    Upgradetek Engineering is a strategy and management consulting firm, specialized in the transformation of financial institutions. As one of the leaders of this sector in Tunisia, we have been supporting our banking and financial clients for more than 14 years in the evolution of their business model, in defining and implementing new target business models and improving their performance.

    23, Avenue of Naplouse 1001 Tunis, Tunisia
    +216 71 33 93 95